Show up
like a friend would.

Community, partners, and walking partners only work when people feel safe being honest. These are the rules that protect that.

Lead with kindness

People come here on their hardest days. Encourage. Listen. Ask what they need. Save the hot takes for somewhere else.

What's not okay

• Harassment, threats, intimidation — directed at anyone, in posts, replies, or partner messages.
• Hate based on race, ethnicity, religion, gender, sexual orientation, disability, or any other identity.
• Sexual content or solicitation.
• Doxxing — never share someone's real name, contact info, employer, or location without their consent.
• Medical or clinical advice. Sharing what worked for you is fine. Telling someone what to do, what to take, or what they have isn't.
• Promotion — no selling, recruiting, fundraising, MLM, "I'll dm you the link," or sliding into community to plug your podcast.
• Encouraging self-harm in any form. Talking about your struggles is welcome; pushing someone toward harm is not.
• Scraping, automation, or fake accounts.

Use real specifics, not real names

Be specific about your own experience — that's where the value is — but use general terms for other people in your life ("my sister", "a colleague"). Don't post photos, addresses, or anything that identifies a third party.

Reporting

Every post and partner message has a Report option. Tell us what was wrong; you can paste a short reason. A moderator reviews each report and typically responds within 24 hours.

If a moderator takes action, the reporter is told what happened. The author of removed content is told what was removed and why. Both sides can appeal the decision once — a different moderator handles the appeal.

Blocking

If you don't want to interact with someone, block them. They immediately disappear from your view across the app, and they can't see your posts either. Blocking is private — they aren't notified.

If you're in crisis

Community is peer support, not crisis intervention. If you're in immediate danger, please reach out to a crisis line:

• US: 988 (call or text)
• US text line: text HOME to 741741
• Outside the US: findahelpline.com

Walking-partner safety

Walking partners are 1:1 paid matches. If you ever feel unsafe in a conversation, end it (long-press the chat → End match). If a partner crosses a line, report them — that pulls the full conversation context to a moderator.

If a message you're typing looks like you might be in crisis, the app pauses and shows you crisis resources before sending. That check happens on your phone — we don't read your messages on the server for crisis keywords.

Strikes and account closures

First-time guideline breaks usually mean a removed post and a note. Repeated or severe violations (harassment, threats, sexual content involving minors, doxxing) lead to immediate and permanent closure. We log every moderation action and we are happy to explain ours.

Contact

Questions, appeals beyond the in-app flow, or feedback: hello@fortifyme.app.